Information We Collect

When you interact with Huralox's educational platform, we collect different types of information to provide you with personalized learning experiences and improve our services.

How We Use Your Information

Your information helps us deliver quality investment education and maintain our platform. We use collected data responsibly and only for legitimate business purposes.

• Provide access to educational content and track your learning progress
• Send course updates, important announcements, and educational resources
• Respond to your questions, support requests, and feedback
• Improve our platform functionality and develop new educational features
• Ensure platform security and prevent unauthorized access
• Comply with legal requirements and protect our business interests
• Analyze usage patterns to enhance user experience and content quality

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your data in specific circumstances to maintain our services and comply with legal obligations.

We may disclose your information if required by law, court orders, or government regulations. In case of business transfers or mergers, your information may be transferred to new ownership with the same privacy protections.

Emergency situations where disclosure is necessary to protect someone's safety or prevent illegal activities may also require information sharing.

Your Privacy Rights Under Canadian Law

As a Canadian resident, you have specific rights regarding your personal information under PIPEDA and provincial privacy legislation. We respect these rights and provide clear procedures for exercising them.

To exercise these rights, contact us using the information provided below. We'll respond within 30 days and may request identity verification to protect your privacy.

Data Security and Protection

Protecting your information is a serious responsibility. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, or disclosure.

• SSL encryption for all data transmission between your device and our servers
• Regular security audits and vulnerability assessments of our systems
• Restricted access controls ensuring only authorized personnel can access your data
• Secure data centers with physical security measures and environmental controls
• Regular backups stored in secure, geographically separate locations
• Employee training on privacy practices and data handling procedures

While we implement strong security measures, no system is completely immune to threats. We encourage you to use strong passwords and keep your login credentials confidential.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

Account information and educational progress are retained while your account remains active and for seven years after closure for business and tax purposes. Communication records are kept for three years to maintain service quality and resolve disputes.

Technical logs and usage data are typically deleted after two years unless needed for security investigations. Marketing preferences are maintained until you unsubscribe or request deletion.

When deletion occurs, we remove your information from active systems and ensure it cannot be recovered. Some data may remain in backup systems for technical reasons but becomes inaccessible for business use.

Cookies and Website Technology

Our website uses cookies and similar technologies to enhance your experience and understand how you interact with our content. These tools help us provide personalized learning recommendations and improve platform functionality.

We use essential cookies for login sessions and security, analytics cookies to understand user behavior, and preference cookies to remember your settings. Third-party cookies from educational content providers may also be present.

Changes to This Privacy Policy

Privacy regulations and our business practices evolve over time. We review and update this policy regularly to ensure it remains current and comprehensive.

Significant changes will be communicated through email notifications to registered users and prominent notices on our website. Minor updates, such as contact information changes, may be made without individual notification.

We encourage you to review this policy periodically to stay informed about how we protect your privacy. The "Last Updated" date at the top indicates when the most recent changes were made.